Last updated: May 31, 2022
Welcome to Caliente Dance Studio!
THESE TERMS CONTAIN A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT REQUIRE YOU TO ARBITRATE ALL DISPUTES YOU HAVE WITH CALIENTE DANCE STUDIO ON AN INDIVIDUAL BASIS. YOU EXPRESSLY AGREE THAT DISPUTES BETWEEN YOU AND CALIENTE DANCE STUDIO WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION, AND YOU HEREBY WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS WIDE ARBITRATION.
a) Acceptance of Terms
By accessing and/or using the Site and/or Classes, or clicking any button to indicate your consent, you accept and agree to be bound by these Terms, just as if you had agreed to these Terms in writing. If you do not agree to these Terms, do not use the Site or come to any Dance Classes, Social Dance Session, Gym Sessions or Studio Rental.
b) Amendment of Terms
Caliente Dance Studio may amend the Terms from time to time. Unless we provide a delayed effective date, all amendments will be effective upon posting of such updated Terms. Your continued access to or use of the Site or Classes after such posting constitutes your consent to be bound by the Terms, as amended.
c) Additional Terms
2. Caliente Dance Studio Platform
a) Caliente Dance Studio Platform
The Caliente Dance Studio platform enables consumers to reserve, schedule, purchase, access and attend a wide range of Dance Classes, Studio rental and Gym Sessions in its Dance Studios in Singapore.
b) Membership Options
There are a number of ways to participate in Caliente Dance Studio activities, such as various subscription plans, promotional plans, digital Classes, and non-subscription purchases. These options consist of different services and features and may be subject to additional and differing conditions, prices, policies and limitations. We reserve the right to modify, terminate or otherwise amend our offered options and plans at any time in our discretion. From time to time we may permit non-subscribers to access certain Classes, content or features for a cost or at no cost. Caliente Dance Studio makes no commitment on the quantity, availability, type or frequency at which such Classes, content and features will be available to non-subscribers and may modify, discontinue, remove or suspend access at any time and for any reason in our sole discretion.
c) Subscription Plans
To enjoy access to the Classes at discounted rates, you need to sign up for a Plan. Each Plan gives you access to a category of our Services. To access the services, you need to book your service online through our website or our mobile app.
To do so, simply log in to our website or our mobile App using your registered email address.
Your plan is valid for a specific amount of time described in the plan itself. Each Plan gives you access to a limited or unlimited amount of sessions during a specific period of time.
For Plan with limited number of sessions, if you need to extend your plan because you could not use all your credits, you can do so by paying a $10 extension fee per additional week. These extensions must be requested before the expiration of the plan, by email to firstname.lastname@example.org. The payment method and extension will be agreed by email.
Once your plan has expired you can ask for an extension for $20 per week.
A subscription plan with limited number of sessions starts on the date of your first booking. For Unlimited Subscription plan or recurring payment plan, the start date is the date of purchase.
d) Use of Credits
Depending on the subscription plan you choose and purchase, you will be allotted credits to be used solely to book service sessions during the Subscription validity date. You can choose how you use your credits across the various Services available to you.
Credits expire at the end of the Subscription Plan, meaning that any credits you don’t use during the applicable Subscription validity date will not roll over into future Subscription Plan, unless we expressly communicate otherwise through our extension policy. You can see how many days and Class Credits you have left in each Subscription Plan in your account settings in the Caliente Dance Studio mobile Application. If your subscription is canceled or terminated, all unused credits will expire immediately. There will be no refund or payment for any unused amount. In order to use any credits, you must have an active, paid subscription plan. If you have any questions about how to use your credits, please contact us and we can help you.
Credits have no cash value or any other value outside of the Caliente Dance Studio platform and are not redeemable for cash. For the avoidance of doubt, the credits do not operate or serve as stored value facilities in any way. You may not transfer, trade, gift or otherwise exchange Caliente Dance Studio credits. Note that separate from credits, you can also buy a gift certificate. Gift certificates and credits are not the same thing. Our gift certificates are called “gift cards”.
e) Service Availability and Allocation
The exact number and type of Services you can take under any Subscription Plan is defined by the Subscription Plan you purchased. Your subscription plan gives you access to the same services in all the Caliente Dance Studios in Singapore.
All Classes have a limited number of spots available and you are required to book your class in advance to be able to attend the class. You can reschedule or cancel a class up to 2 hours before the start of the Class. If you fail to reschedule or cancel you class before the 2 hours, then your class will be forfeit.
Caliente Dance Studio does not guarantee the availability of particular Venues, locations, Classes, services, experiences, content, inventory, spots or other features, and availability may change over time and at any time (including during the course of any given Subscription Plan). The type, quantity, credits, allocation and availability of Venues, classes, and other inventory offered, are determined by Caliente Dance Studio in its sole discretion. Caliente Dance Studio takes certain steps to release, promote and otherwise make available spots and inventory at varying times and in an ongoing and evolving way.
f) Digital Classes
Caliente Dance Studio may allow you to access to a variety of audio or video Classes from your computer or mobile device, via live stream and/or on demand. To access these digital Classes, you need to comply with certain technical and hardware requirements.
g) Non-Subscription Purchases
Caliente Dance Studio offer the possibility to purchase individual Services through the Site and the mobile Application, in addition to your subscription or without having a subscription. You acknowledge and agree that these Terms apply to any such purchase you make, and you will be responsible to pay the applicable fees, which may change at any time.
These Classes are not refundable and not transferable. You can reschedule these class up to 2 hours before the start of the class or else the class will be forfeit. If you cancel the class on your own, the class will not be refunded and will not be transferred.
h) Caliente Dance Studio Account
Your Caliente Dance Studio account is personal to you and you agree not to create more than one account. You cannot transfer or gift Classes or credits to third parties or allow third parties to use your Caliente Dance Studio account, including other Caliente Dance Studio users. You must not use or exploit the Site and/or Classes for commercial purposes. We continually update and test various aspects of the Caliente Dance Studio platform. We reserve the right to, and by using the Site and/or Classes you agree that we may, include you in or exclude you from these tests without notice. You understand and agree that Caliente Dance Studio may take actions we deem reasonably necessary to prevent fraud and abuse
You agree that the information you provide to Caliente Dance Studio at sign up and at all other times will be true, accurate, current, and complete and that you will keep this information accurate and up-to-date at all times. When you sign up, you will be asked to create a password. You are solely responsible for all activity that occurs under your account, including any activity by unauthorised users. To use the Site you must have access to the Internet and may be required to download the Caliente Dance Studio mobile application to use some or all of Caliente Dance Studio features. You are solely responsible for providing your own access (e.g., computer, mobile device, Internet connection, etc.) to the Site and Classes.
The availability of all or part of our Site and/or Classes may be limited based on geographic, age, or other criteria as we may establish from time to time. You understand and agree we may disallow you from subscribing to Caliente Dance Studio or may terminate your subscription at any time based on these criteria. For example, you must be 18 years of age or older to use the Site and/or Classes and/or purchase a Caliente Dance Studio Subscription Plan. You further understand that the Site and/or Classes may not be available in every geography.
THE SITE IS NOT AVAILABLE TO ANY USERS SUSPENDED OR REMOVED FROM THE SITE BY CALIENTE DANCE STUDIO. BY USING THE SITE, YOU REPRESENT THAT YOU ARE AT LEAST 18 YEARS OLD AND HAVE NOT BEEN PREVIOUSLY SUSPENDED OR REMOVED. THOSE WHO CHOOSE TO ACCESS THE SITE DO SO AT THEIR OWN INITIATIVE AND ARE RESPONSIBLE FOR COMPLIANCE WITH ALL LOCAL RULES INCLUDING, WITHOUT LIMITATION, RULES ABOUT THE INTERNET, DATA, EMAIL OR OTHER ELECTRONIC MESSAGES, OR PRIVACY.
By providing your information or creating an account, you agree that Caliente Dance Studio may contact you by email, direct mail, telephone or text messages at any of the addresses or phone numbers, as applicable, provided by you or on your behalf in connection with a Caliente Dance Studio account, including for marketing purposes. You may opt-out of marketing emails via the provided unsubscribe link at any time.
k) Subscribing Organizations
If you have express permission from Caliente Dance Studio to open or use an account on behalf of a company, entity, or organization (a “Subscribing Organization”), then you represent and warrant that you are an authorized representative of such organization with the authority to bind such it to these Terms; and agree to be bound by these Terms on its behalf.
3. Fees, Billing, Cancellation
a) Recurring Billing
By initiating a Caliente Dance Studio Recurring subscription Plan, you authorize us to charge you for your initial subscription period and a recurring monthly subscription fee at the then current rate, which may change from time to time. You acknowledge that the amount billed each month may vary for reasons that may include differing amounts due to promotional offers and/or changing or adding a plan, and you authorize us to charge your Payment Method for such varying amounts, which may be billed monthly in one or more charges. You also authorize us to charge you any other fees you may incur in connection with your use of the Site, such as any applicable sign-up fee, taxes and cancellation or late fees, as further explained below. Note that even if you do not use the subscription or access the Site and/or Classes, you will be responsible for subscription fees until you cancel your subscription, or it is otherwise terminated.
b) Subscription Plan
When you sign up and purchase a Caliente Dance Studio Subscription Plan, your Subscription Plan will be billed immediately.
c) Refunds. All our fees are non-refundable. WE DO NOT PROVIDE REFUNDS OR MAKE GOODS FOR ANY PRIOR MONTHS INCLUDING FOR UNUSED CREDITS OR CLASSES.
d) Price Changes
We reserve the right to adjust pricing at any time.
e) Cancellation of Subscription Plan
If you cancel your subscription or it is terminated for any reason, you will lose access to all Services, content, credits or features available through the subscription.
f) Suspension of Subscription Plan
For unlimited Plan holder, if you fail to show up to a class that you have booked for 3 times, your plan will be blocked for 2 weeks unless you need to pay a Singapore $25 Fine to unblock your plan. During the time your plan is blocked, you will not be able to book any of the classes that your plan normally gives you access to.
g) Subscription plan can not be exchanged with another subscription plan
h) Other Fees
You are responsible for paying applicable fees if you do not cancel a Class you had reserved with appropriate notice or do not attend your scheduled Class. We reserve the right to change the policy regarding when we charge fees, to introduce additional fees (such as a sign-up fee) and to change the amount of any such fees at any time.
i) Reservation and Cancellation of Classes
As a Caliente Dance Studio user, you must reserve and cancel your Classes only through the Website or the mobile application.
j) Third Party Fees for Using Caliente Dance Studio
You are also responsible for all third-party charges and fees associated with connecting to and using the Site and/or Classes, including fees such as internet service provider fees, telephone and computer equipment charges, sales tax and any other fees necessary to access the Site and/or Classes.